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DTSTART:20230614T160000Z
DTEND:20230614T170000Z
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SUMMARY:2023: Lunch & Learn: Creating Customer Service Excellence with Tom Harris
DESCRIPTION:Creating Customer Service Excellence\n\nLearn how to implement these improvements for your business:\n\n	The Ladder of Loyalty   where do your customers rank?\n	How to deal with difficult customers   learn the anatomy of an argument\n	Why customers leave   what are the top reasons they leave\n	How to develop grade-A customers   techniques for better customers\n	Creating a proactive customer service system   implementing your system
X-ALT-DESC;FMTTYPE=text/html:Creating Customer Service Excellence<br />\n<span style="font-size:12px\;"><strong><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">Learn how to implement these improvements for your business:</span></span></u></strong></span>\n<ul>\n	<li><strong style="font-size: 12px\;"><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">The Ladder of Loyalty</span></span></u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;"> &ndash\; where do your customers rank?</span></span></strong></li>\n	<li style="margin-top:0in\;margin-right:0in\;margin-bottom:0in\;background:white\;"><span style="font-size:14px\;"><strong><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">How to deal with difficult customers</span></span></u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;"> &ndash\; learn the anatomy of an argument</span></span></strong></span></li>\n	<li style="margin-top:0in\;margin-right:0in\;margin-bottom:0in\;background:white\;"><span style="font-size:14px\;"><strong><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">Why customers leave</span></span></u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;"> &ndash\; what are the top reasons they leave</span></span></strong></span></li>\n	<li style="margin-top:0in\;margin-right:0in\;margin-bottom:0in\;background:white\;"><span style="font-size:14px\;"><strong><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">How to develop grade-A customers</span></span></u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;"> &ndash\; techniques for better customers</span></span></strong></span></li>\n	<li style="margin-top:0in\;margin-right:0in\;margin-bottom:0in\;background:white\;"><span style="font-size:14px\;"><strong><u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;">Creating a proactive customer service system</span></span></u><span style="color:#222222\;"><span style="font-family:arial\,sans-serif\;"> &ndash\; implementing your system</span></span></strong></span></li>\n</ul>\n
LOCATION:211 Water Street Bluffton\, IN 46714
UID:e.2239.2646
SEQUENCE:3
DTSTAMP:20260520T214409Z
URL:https://business.wellscoc.com/events/details/2023-lunch-learn-creating-customer-service-excellence-with-tom-harris-2646
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