FCW is seeking a highly organized, detail-oriented Finance Assistant & Operations Manager to support the financial integrity and daily operations of our organization. This role is ideal for someone who thrives in a mission-driven environment, enjoys both financial administration and operational coordination, and takes pride in excellence behind the scenes.
The right candidate will be committed to FCW’s mission and will serve with professionalism, discretion, and a collaborative spirit.
Desired Characteristics and Experience:
· Strong attention to detail and organizational skills
· Self-motivated with the ability to manage multiple responsibilities
· Professional, positive, and team-oriented
· Strong written and verbal communication skills
· Ability to work independently and maintain confidentiality
· Proficient in Microsoft Office and Google Workspace; willing to embrace AI tools
· Working knowledge of bookkeeping and financial reporting
· Experience with donor management/CRM software preferred
· Office and operations experience
Job Responsibilities:
- Finance Assistant
Accounts Payable & Receivable
· Enter invoices and receipts; process checks and credit card payments
· Generate invoices (sponsorships, events, corporate partners)
· Process daily donations (online, mail, foundations, in-person)
· Prepare donor thank-you letters
Financial Administration
· Prepare weekly deposits
· Reconcile bank and credit card accounts monthly with CFO
· Maintain accurate donor/contact records in CRM
· Process donation reminders and follow up on past-due accounts
· Communicate with donors regarding declined auto-payments
· Maintain vendor tax-exempt documentation
· Assist with financial tracking for fundraising events
· Collect all FCW mail on a daily basis
· Collect money from the donation receptionist desk containers every other week
· Cross-train with CFO/Finance Director
B. Operations Manager
Volunteer & Staff Support
· Assist leadership in placing and tracking volunteers
· Maintain volunteer database and hours
· Oversee receptionist recruiting, scheduling, and training
· Attend weekly staff meetings and provide updates
Office & Facility Oversight
· Provide general oversight of headquarters operations
· Coordinate building maintenance and cleaning schedules
· Manage office supply and inventory ordering
· Maintain phone system updates
· Track building keys
· Maintain master calendar for facility and equipment use
C. Additional Responsibilities
· Answer phones, greet guests, and provide tours when the receptionist is not present
· Oversee bulk mailings (sponsorship and marketing)
· Oversee clothing bin collection volunteers
· Assist with fundraising events and micro-events
· Perform additional duties as assigned by the CEO/Executive Director
